Occasionally, passwords can be forgotten. This web site provides an automated facility
to email your password to you, should you forget it. In order to do so, it
is necessary to validate your request by ensuring you are authorized to receive
Authorizing your request is done by asking you to answer the question that you provided
when the account was first created. You must answer this question correctly in order
to have your password revealed to you.
Once your request has been validated, your password will be emailed to the email
address supplied when the account was created.
It is not possible to send you your original password. The password you provide
us with is stored in an encrypted form, and can not be unencrypted by anyone. Since
you have forgotten your password, a new one will be created by the server and emailed
to you. You must log in using the new password. You may then use the "Change Password"
function if you wish to make it more memorable.
No humans (besides you) are involved in this process. If there are any problems
with completing this process, please
follow this link
to get further assitance.